Terms of Service
Last updated: 1 January 2026
These are the rules for using altovo. By using the platform, you agree to them.
1. Accounts
Keep your login details safe. You're responsible for everything that happens under your account.
2. Acceptable use
Don't abuse the platform, break it, or snoop around in data that isn't yours.
3. Fees & payment
Your fees are in your order form or agreement. Unless we say otherwise, we bill monthly in advance and don't offer refunds.
4. Intellectual property
We own the platform, the code, the docs, and our brand. Your data is yours.
5. Confidentiality
We both agree to keep each other's sensitive information private and use it only for what we agreed to.
6. Warranties & disclaimers
The platform is provided "as is" and "as available", subject to the SLA set out in your agreement. Except as expressly stated, altovo disclaims all other warranties.
7. Limitation of liability
By law, our total liability is capped at what you paid us in the 12 months before the issue.
8. Termination
Either of us can end the agreement as outlined in your contract. When that happens, you have 30 days to export your data.
9. Governing law
These terms follow the laws of England and Wales.