Privacy Policy

We take your privacy seriously. Here's what we collect, why we collect it, and how we keep it safe.

1. Information we collect

When you contact us, sign up, or use the platform, we collect your name, email, company, job title, and anything you submit through forms. We also handle booking, itinerary, and payment data on behalf of our customers.

2. How we use information

• To run and improve the platform
• To talk to you about products, services, and support
• To meet legal and contractual requirements
• To keep the platform secure

3. Data sharing

We don't sell your data. We only share it with trusted partners (like payment processors and cloud providers) who need it to run the service, and only under strict confidentiality agreements.

4. Data retention

We keep your data only as long as we need it for the reasons above, or as long as the law requires. Booking records follow customer contracts and travel industry rules.

5. Your rights

Depending on where you live, you may have the right to see, correct, delete, move, or limit how we use your data. Email privacy@altovo.com to exercise these rights.

6. Security

We're SOC 2 Type II and ISO 27001 certified. We encrypt data in transit and at rest, control who can access what, and monitor everything 24/7.

7. International transfers

Your data may move across borders. Where required, we use Standard Contractual Clauses and other protections to keep it safe.

8. Contact

Questions? Reach our Data Protection Officer at privacy@altovo.com