We ship every week.
What changed on the altovo platform: new products, improvements, and what goes live next. Published every week.
Highlights
The first edition of our weekly release notes. Each edition has two parts: what is live now, and what is finished and in testing for the next release. Some features are switched on per website or per agency, where that applies we say so. Ask your account manager to turn one on.
Travel Extras
Travellers add airport rides, activities, hotels, car hire, eSIMs and visa information to a trip they have already booked.
eSIMs, a new product
Mobile data for the destination, sold with the rest of the trip. Low-cost plans can be offered free.
Shareable search links
One link opens a search that is already filled in, ready for campaigns, emails and partner websites.
More reliable flight booking
If one supplier cannot confirm a flight, the system tries the same flight with another.
AI travel assistant
A chat assistant for websites, WhatsApp, Instagram and Messenger.
Live now
Available on the platform today.
Travel Extras: complete your trip
After booking a flight, travellers get a personal "complete your trip" page with extras for their journey. It is designed for mobile first, travellers can come back to it any time before the trip, and the basket shows exactly what they are adding.
- Airport rides to and from the hotel, even before a hotel is chosen
- Activities and tours at the destination
- Hotels and car hire, with "See all" to browse every option
- eSIM data plans for the destination country
- Visa and entry requirements, linking only to official government websites
Agents can open the page for any flight booking reference (PNR), including flights booked outside altovo. Partners can sell Travel Extras on their own website through a small embeddable widget in their own colours, with an admin area for orders, bundles, pricing rules and a sales dashboard showing views, conversions and attach rate.
Switched on per website or partnereSIMs: a new product
- eSIM data plans can be sold alongside flights, hotels and other products
- Each traveller chooses a plan for their own phone
- Plans priced at USD 2.50 or less can be offered free as a booking perk
- The full eSIM details appear in the cart and on the booking
- A new eSIM menu for each site to connect the account, test it and go live, with a setup checklist
Shareable search links and embeds
- One-click search links that open the website with the search already filled in, for hotels, flights, flight and hotel, transfers, car hire, trains, buses, tours, packages, stopovers and cruises
- Links can pre-apply filters, such as a preferred airline, direct flights only, a car hire company or a car type
- A Link and Embed builder in admin creates links and search widgets without technical knowledge, including a per-destination CSV for marketing teams
- Search forms on partner websites can be pre-filled and locked to a destination
Cruises, tours and age rules
- Cruises: book several cabins in one booking, choosing cabins and guests on the search form
- Tours: travellers choose their pick-up point during booking and see the full price before paying; checkout fills in tour questions it already knows, such as the pick-up hotel and traveller name
- Each site can set its own infant and child age limits per product, and the search forms follow them
Hotel Perks
Sites can offer exclusive hotel perks, such as a free upgrade or a welcome drink, that travellers unlock by verifying their email. Perks show as a banner on the search results and the hotel page.
Switched on per siteWhite-label websites
- Subscription billing via Stripe for white-label website owners
- White-label sites can use their own payment account, so payments go directly to the site owner
- Each online shop gets its own web address
- Websites built on altovo can be embedded inside a partner's own website
Flights and hotels
- Bookings show the airline's own booking reference next to the booking-system reference
- Flight details show departure and arrival times, not only dates, on bookings, e-tickets and vouchers
- Seat and baggage add-ons stay reliable when a traveller goes back and changes their selection
- Large hotel room lists load and scroll smoothly
- Hotel name search works with accented characters
- Hotel vouchers list every guest, and broken room photos are hidden
- Hotel prices use a consistent nationality, and prices stay correct when switching currency
Bookings, payments and admin
- A booking activity log records who changed what, when, how and from where
- Electronic invoicing: sites can collect the buyer's invoice details at checkout and make them mandatory where needed
- Prices are checked again just before payment, so travellers are never charged a price that has changed
- Credit agencies pay with their credit line by default at checkout
- Cancellation fees no longer include the agent's own markup
- Clearer errors and the correct fee on failed refunds, and long-pending cancellations escalate to operations automatically
- Cleaner bank-transfer allocation, booking lists without duplicates, and search, filters and sorting for the supplier list
Partner API, TravelDesk and reliability
- Developer documentation on the new developer portal, with a working "Try it"
- Correct currency in Partner API hotel search and booking, a reference number on every error, and safer key rotation
- TravelDesk accounts can be paired with altovo, and booking and cancellation updates to TravelDesk are retried automatically if delivery fails
- Analytics reworked across all booking flows, so search, cart and purchase reporting is accurate
- Website errors are reported to our monitoring, so we often fix problems before customers notice
Coming in the next release
Finished and in final testing.
Smarter flight booking
- Automatic supplier fallback: if a flight cannot be confirmed with one supplier, the system tries the same flight with another, so travellers see "no longer available" less often
- Cheaper-supplier switch: if the price jumps at confirmation, the system checks whether another supplier offers the same flight for less
AI travel assistant
- A chat assistant on white-label websites, B2C shops and the B2B agent portal, and on WhatsApp, Instagram and Facebook Messenger
- It understands the page the traveller is looking at and helps with questions about their booking
- On the Travel Extras page it suggests extras, and the traveller can continue the conversation on WhatsApp
- Agency admins can read their own staff's chats and see AI usage per site and per agency
Trip emails
Automatic emails in the site's own branding: pre-trip reminders and Travel Extras suggestions, post-trip surveys, promo codes and refer-a-friend rewards redeemable at checkout. Admins get a dashboard with conversions, email health, a send log, previews and test sends. Travellers can opt out at checkout.
Wallet, payments and other improvements
- Agencies get an email confirmation when a wallet top-up is credited, and a declined card now correctly shows the payment failed
- "Buy now, pay later" bookings can be vouchered
- Hotel Perks can have validity periods, for example only for certain travel dates
- Product names, addresses, traveller names, booking codes, dates and prices always show in full
- Flight PDFs show stopovers correctly, and a confirmed hotel booking no longer shows as "processing"
Want a feature switched on for your website or agency, or to see the platform in action?
Talk to us